Support

Help docs

Step-by-step guides for connecting your own hardware to Datum. We'll keep adding more of these as new integrations come online.

Start here: the setup guide

The whole sign-up walkthrough in one place — creating your account, choosing the ground-truth station your forecasts are measured against, and getting your first app running.
New to Datum? Read the setup guide first — most questions on this page are answered along the way.

Get your API key from your weather station

Feed your own personal weather station into Datum as real ground truth for your location.
New here? The setup guide walks through the whole sign-up step by step, including what to do if you do not own a station.
  1. Make sure your station is already reporting to Weather Underground. Most consumer stations (Ambient Weather, WeatherFlow Tempest, Davis, etc.) do this automatically once set up in their own companion app — check that your station shows up at wunderground.com/member/devices.
  2. Find your Station ID: open your station's page on Weather Underground — the ID is shown right on the dashboard (it looks like KTNSUMME12).
  3. Get your API key: while logged into your Weather Underground account, go to wunderground.com/member/api-keys and generate a key.
  4. Enter them in Datum: the setup wizard asks for your Station ID and API key, checks them against Weather Underground, and stores the key encrypted against your account. Never email an API key — you do not need to, and it cannot be un-seen once sent.
  5. Once it's added, your station's real readings become the ground truth your app's blended forecast is scored against — instead of a generic regional estimate.
Don't have a personal weather station yet? You can still use every Datum app — you'll just be running on the regional forecast blend until a station is connected.

Pair your thermostat with the API

Connect a Honeywell Home (Resideo) thermostat so Datum can react to your yard's own real temperature.
  1. Make sure your thermostat is already online in the Honeywell Home app, under a Resideo account you can sign in with.
  2. In your Datum app, go to Settings → Automation → Connection.
  3. Choose Connect Honeywell Thermostat and sign in with your Resideo account when prompted — this grants Datum permission to read your thermostat's status and adjust its setpoint.
  4. Go to Control Rules and add rules like "if temperature is above 85°, raise the thermostat by 2°" — these run against your own station's real reading, not a generic forecast.
This connection is currently pending Honeywell/Resideo's developer approval, so the Connect button is temporarily disabled. Everything else — rules, the live preview, and the activity log — already runs on your real yard data, so your setup will be correct the moment it goes live. No action needed on your end in the meantime.

More help docs are on the way. If you're stuck on something not covered here, reach out and we'll add it.

Ask Datum

Answers come straight from Datum’s own documentation — the setup guide, these help docs, and the Benchmark page. Nothing here is invented, and if the answer isn’t in our docs it will tell you that rather than guess.

Still stuck after that? Reply to your invitation email and describe what you saw on screen — the wording of the message is usually enough to identify the problem straight away.